Sometimes Chrome will give a false positive over a file, claiming it’s a virus. If you’re 100% sure it’s safe, here’s how to download it on Windows.
Have you encountered an error that reads “failed – virus detected” when downloading specific files through Chrome? It usually occurs when Chrome or Windows Defender detects a virus in a potentially malicious file you’re downloading. As a result, it halts the download process and displays this error message to prevent your computer from getting infected.
Occasionally, Chrome raises false flags even if you’re downloading a safe file from a reputable source. What can you do about this situation? What is the best way to verify that the file is safe? If it’s safe, how do you bypass this error message? We will cover everything in this article.
Before implementing the fixes, ensure Chrome is up-to-date. In some cases, outdated Chrome can cause unforeseen issues. Among them could be halting the download for no apparent reason. Therefore, it’s imperative to update Chrome to rule out this possibility.
In addition, try closing the browser and restarting it to see if that resolves the problem. You should also clear your cache and cookies to ensure they won’t interfere with the download process.
Even when downloading a file from a legitimate source, it’s imperative to ensure it is safe to download. Follow the below steps to ensure the file is virus-free:
4. Press Enter to continue.
After the scan is complete, see if it returns a clean result. If the tool detects some viruses, you’d be better off not downloading the file. If the scan comes back clean but you’re still getting the error, it’s time to try something else
Check if the error occurs only when downloading a specific file. If so, maybe you need to download it from another source.
Thus, try downloading the same file from another website, preferably an official one, and see if you are successful. If not, or if you continue to experience errors while downloading multiple files, the problem is more widespread.
Chrome has a built-in “Clean Up” tool that helps find and remove malware on your computer. It ensures that a virus in your computer isn’t blocking your browser’s download process, thus causing the error.
Follow the below steps to run the Chrome Clean Up tool:
4. Click on the Find button
Once the scan completes, it will notify you of any harmful software on your computer, so you can remove it. Additionally, it may disable some extensions that could pose a threat to your browser and contribute to this error.
Any security extensions you’re using, especially virus scanners, might interfere with the download process and force Chrome to stop it midway. It is therefore advisable to disable all security extensions on your browser that you think may hinder the download process.
By default, Microsoft Defender scans every folder on your computer. As such, it will prevent your download from completing if it detects a virus. By excluding the destination folder where your file is being downloaded, you may get rid of the error.
Unless you have changed the download location, follow the below steps to exclude the Downloads folder in Windows Defender:
Browse to the Downloads folder or any other location you have set as a download location.
By following the above steps, you will prevent Windows Defender from scanning the files in the Downloads folder, so if Windows Defender is causing the error even when the file you’re downloading is safe, you won’t encounter it again.
Microsoft’s Windows Defender Firewall is notorious for blocking even completely safe files and processes from downloading or running. Therefore, you may need to allow it in Windows Defender exclusively to download the file. Here’s how you can do it:
This time, you should not encounter any errors when downloading the file. If the problem persists, tweak Chrome’s security settings.
If Chrome still considers your file a threat, you should disable its Safe Browsing feature in its settings. Here are the steps you need to follow:
Check the circle for No Protection (not recommended).
Does Windows Defender still block downloading the completely safe file? If so, let’s tweak Registry Editor to force antivirus to stop scanning downloaded attachments. You can do that by following the below steps:
Right-click on Attachments and navigate to New > DWORD (32-bit) Value
Our guide should have helped you scan your file and bypass the “Failed – Virus detected” error message if it was a false positive. If none of the fixes have worked for you and the error persists, you’d be better off switching browsers. Among the popular choices, Firefox, Edge, and Opera GX are highly regarded.
|cookielawinfo-checkbox-analytics||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||11 months||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||11 months||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|